[meteorite-list] Lost packages

From: JKGwilliam <h3chondrite_at_meteoritecentral.com>
Date: Mon Feb 14 09:01:25 2005
Message-ID: <6.0.3.0.2.20050214065428.028af1d0_at_pop.west.cox.net>

Michael,
I had the same thing happen several times a few years ago and here's what I
do now to avoid a problem.

The customer has a choice of some options. One is that the contents of the
package are declared at full value and the customs label is marked
accordingly. If the package gets lost or stolen, insurance can at least
replace the money involved. Or, the buyer can send me a letter (email will
work too) stating that they want it declared as "scientific material for
study only" or some other description that the buyer feels will keep him
from having to pay duty. They must also agree in writing that they accept
ALL responsibility for the safe delivery of the package.

BTW, can anyone tell me where all of these packages end up if they're not
delivered!

John Gwilliam

At 10:01 PM 2/13/2005, Michael Farmer wrote:
>I am really getting angry.
>It seems that many of the same people in Germany who are missing packages
>want their money back. Not one package to any other country lost but in
>one month 7 packages to Germany?
>Let's get something strait now. Almost every customer in Europe wants
>their packages to declare "NO VALUE" "GIFT" "For scientific study only"
>etc, to avoid customs. Except there is a problem with that. When you
>declare no value, then there is no possible insurance value either.
>Now that some items are lost, why do you feel that it is I who should lose
>my meteorites and get no money?
>I think then that is the customer's responsibility to accept the loss. I
>need to get this worked out right now, because I am not going to do that
>any more, I will have to start declaring full value on every meteorite I
>send to Europe. We are talking well over $1000 in material now lost to 7
>different people.
>I read that Germany just changed systems, what do you think happens when
>an entire country changes something? CHAOS.
>I am not willing to just accept the loss of my meteorite to a new German
>postal system, and I have no recourse since you all request "NO VALUE" so
>that you don't pay customs duty on your goods.
> Anyone got any ideas?
>
>Michael Farmer
>
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Received on Mon 14 Feb 2005 09:01:38 AM PST