[meteorite-list] Meteorite Magazine - Please Contact Me

From: csaconn at triad.rr.com <csaconn_at_meteoritecentral.com>
Date: Wed, 7 Dec 2011 15:13:59 -0500
Message-ID: <20111207201359.DZUT9.4215.root_at_cdptpa-web18-z01>

Matt,

 If it's the same Meteorite Magazine that I subscribed to, you probably paid $94 for a magazine that is no longer published! I paid for a year's subscription and only received three copies with no refunds as promised!

---- Matthew Smith <smithmp at gmail.com> wrote:
> Sorry to mail this in public but I'm not getting a timely response
> otherwise. Please would somebody from meteorite magazine respond to the
> mail I sent you on 29th November (and resent at the weekend) as a matter of
> urgency.
>
> A couple of weeks ago I decide to renew my subscription using the online
> payment form on the met mag website. After filling in the form it claimed
> "transaction failed" and suggested I use another card. I did this twice
> more with different cards and got the same response each time. It has
> transpired that each transaction was actually successful and I have paid
> $47 three times. I mailed asking that any two of the three transactions
> were refunded. The statements have now started arriving and I'm currently
> $94 out of pocket. I expect a response within 24 hours or I will pursue it
> with the card issuers.
>
> Best regards,
>
> Matt Smith.
>
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Received on Wed 07 Dec 2011 03:13:59 PM PST