[meteorite-list] Meteorite Magazine - Please Contact Me

From: Matthew Smith <smithmp_at_meteoritecentral.com>
Date: Wed, 07 Dec 2011 22:14:33 +0000
Message-ID: <4EDFE549.8040100_at_gmail.com>

Just to be clear, I am talking about THE Meteorite Magazine,
http://meteoritemag.uark.edu/ , that is still being published.

Matt.


On 07/12/11 20:13, csaconn at triad.rr.com wrote:
> Matt,
>
> If it's the same Meteorite Magazine that I subscribed to, you probably paid $94 for a magazine that is no longer published! I paid for a year's subscription and only received three copies with no refunds as promised!
>
> ---- Matthew Smith<smithmp at gmail.com> wrote:
>> Sorry to mail this in public but I'm not getting a timely response
>> otherwise. Please would somebody from meteorite magazine respond to the
>> mail I sent you on 29th November (and resent at the weekend) as a matter of
>> urgency.
>>
>> A couple of weeks ago I decide to renew my subscription using the online
>> payment form on the met mag website. After filling in the form it claimed
>> "transaction failed" and suggested I use another card. I did this twice
>> more with different cards and got the same response each time. It has
>> transpired that each transaction was actually successful and I have paid
>> $47 three times. I mailed asking that any two of the three transactions
>> were refunded. The statements have now started arriving and I'm currently
>> $94 out of pocket. I expect a response within 24 hours or I will pursue it
>> with the card issuers.
>>
>> Best regards,
>>
>> Matt Smith.
>>
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>
Received on Wed 07 Dec 2011 05:14:33 PM PST