[meteorite-list] A friendly warning...

From: Jakub Radwan <jakub_at_meteoritecentral.com>
Date: Sun, 24 Jun 2007 10:42:43 +0200
Message-ID: <4ebfceac76e33c98bec26e7d36903159.qmail_at_home.pl>

Well, actually it took Michael almost a month to have the item shipped. I
believe that is not what we call a timely shipment. As Darren Garrison
remarked pertinently, Michael offers very poor customer service as compared
to other meteorite dealers.

Kind regards,

Jakub Radwan
Polish Meteoritical Society

Thomas Webb <webbth1 at yahoo.com> napisa?(a):
> List,
> I believe Michael makes a timely shipment of
> everything ordered and paid for. I've never had this
> problem in the seven years I've been buying from him.
> Problems with International shipments happen to
> everyone occasionally.
> Thomas
>
> --- Martin Altmann <altmann at meteorite-martin.de>
> wrote:
>
>>> Its well know ordinary packs go
>>> for the 70% lost.
>>
>> Then the problem has to be located in Italy,
>> I had only 2 losses in 7 years from USA.
>>
>> -----Urspr?ngliche Nachricht-----
>> Von: meteorite-list-bounces at meteoritecentral.com
>> [mailto:meteorite-list-bounces at meteoritecentral.com]
>> Im Auftrag von M come
>> Meteorite Meteorites
>> Gesendet: Samstag, 23. Juni 2007 19:03
>> An: michael cottingham; 'Jakub Radwan';
>> Meteorite-list at meteoritecentral.com
>> Betreff: Re: [meteorite-list] A friendly warning...
>>
>> It is many strange speack of high shipping cost when
>> I buy
>> many minerals from USA - some its over 4 kg. - and I
>> pay for
>> all $55 for a unique ship and registered, or a
>> normaly
>> registered mail of at 200 grams I pay at $10 via
>> USPS...for
>> not speack of express courier type FedEx or UPS,
>> this last I
>> pay at $40 for big packs. Its well know ordinary
>> packs go
>> for the 70% lost.
>>
>> Matteo
>>
>>
>> ----- Original Message -----
>> Da : "michael cottingham" <mikewren at gilanet.com>
>> A : "'Jakub Radwan'" <jakub at meteorites.pl>,
>> <Meteorite-list at meteoritecentral.com>
>> Oggetto : Re: [meteorite-list] A friendly warning...
>> Data : Sat, 23 Jun 2007 10:56:32 -0600
>>
>>> Jakub,
>>>
>>> When is the last time you emailed me? 5 or 6
>> months ago?
>>> Because this is the 1st time, since our
>> transaction that I
>>> have heard anything about this one.
>>>
>>> Back then I answered your emails. Back then I told
>> you I
>>> had shipped it and back then I communicated with
>> you just
>>> fine.
>>>
>>> NO. I don't answer every email on the same
>> subject,
>>> especially when overseas shipping can take time
>> ... a long
>>> time. I have had this problem before, and I
>> believe
>>> everyone finally did receive their item. Maybe, a
>> year
>>> later, but that was not MY FAULT!
>>>
>>> True Story: I sent out several thousands of
>> dollars worth
>>> of the Rare Fall, Weston... I sent it out Global
>> Priority
>>> Mail. It never showed up. I was surprised because
>> I had
>>> never lost a Global Priority before. I sent a
>>> replacement.. Registered Mail, Thousands of
>> dollars more
>>> of Weston. IT NEVER Showed up. This was to
>> Germany. The
>>> buyer thought I was a thief. I thought the buyer a
>> thief.
>>> I began to slowly refund the money... I was pissed
>> because
>>> I thought I was scammed. About a year or more
>> later, one
>>> of the packages was found in the basement of the
>> next door
>>> neighbor. They found this package while cleaning
>> their
>>> basement. My buyer was not home when the package
>> came, so
>>> the postman gave it to the neighbor... and she
>> finally
>>> gave it to my client a year later! The second
>> package is
>>> still missing in Germany.
>>>
>>> In the 10 years I have been doing this... I have
>> sent over
>>> 20,000 packages. I have over 9,000 (NINE THOUSAND)
>>> Positive feedbacks on Ebay, and that is just my
>> ebay
>>> business. I have sold thousands of meteorites to
>> hundreds
>>> of happy customers. I have refunded every purchase
>> that
>>> was lost in the mail or if the person was
>> dissatisfied.
>>>
>>> Also, there is NO WAY to track your shipment
>> outside the
>>> USA. At that time I do not believe that service
>> was
>>> available on the way I sent it.
>>>
>>> ALSO, when you elect to play the "Customs Game",
>> that is,
>>> no or little value decalred on the item and you
>> want to
>>> insure it for the full amount, remember I told you
>> I don't
>>> do that. It is illegal. I did recommend that you
>> insure
>>> it, but that amount would be declared on the
>> customs
>>> invoice and you would have to pay your customs
>> fee. If the
>>> buyer elects to have NO VALUE placed on the item,
>> as to
>>> avoid custom fees, then they forfeit all rights to
>> a
>>> refund.
>>>
>>>
>>> I have had maybe 25 lost packages, (In 10 years)
>> and I
>>> believe I have refunded or replaced the items in
>> all of
>>> these cases, unless there was some other
>> agreement.
>>>
>>> In my experience, Italy is the worst place to send
>>> anything to... Eastern Europe is second and
>> Germany has
>>> sometimes the worst delays.. (Due to Customs).
>> This
>>> statement is not intended to be slander or to be
>> mean, but
>>> some countries have a terrible postal system, with
>> thieves
>>> , delays, and other problems...
>>>
>>> I am in the business to sell meteorites... not
>> play games.
>>> CUSTOMER> POSTAL SERVICE>SELLER. The party in
>> the middle
>>> is sometimes to blame!
>>>
>>>
>>> Best Wishes
>>>
>>> Michael Cottingham
>>>
>>>
>>>
>>>
>>>
>>> -----Original Message-----
>>> From: meteorite-list-bounces at meteoritecentral.com
>>>
>> [mailto:meteorite-list-bounces at meteoritecentral.com]
>> On
>>> Behalf Of Jakub Radwan
>>> Sent: Saturday, June 23, 2007 6:35 AM
>>> To: Meteorite-list at meteoritecentral.com
>>> Subject: [meteorite-list] A friendly warning...
>>>
>>> Dear Listees,
>>>
>>> As I have tried all other ways to work things out,
>> I
>>> believe it is high time I sent a friendly
>> warning.
>>>
>>> Almost 7 months ago, I purchased a specimen of
>> Campo Del
>>> Cielo from Michael Cottingham. As a Christmas
>> bonus
>>> Michael offered a 50% discount and agreed to
>> cover
>>> freight charges. What was my surprise when it
>> turned out
>>> that the package had been sent via USPS's Global
>> Economy
>>> Parcel service (the worst ground shipping option
>> out
>>> there with estimated delivery time of 4-6 weeks).
>>> Needless to say the parcel has never made it, but
>> that is
>>> not why I am making this public. The real reason
>> is
>>> Michael's lack of respect for his customers.
>>>
>>> Not only has he failed to provide me with a
>> shipping
>>> confirmation as a proof that the package has
>> actually
>>> been sent (with all due respect, why should I
>> trust him?)
>>> , he is also not even so kind as to reply to my
>> e-mails.
>>> Of course, I am aware there is no way to get my
>> money
>>> back. I just want to warn you. Please think twice
>> before
>>> you order anything from the Michael Cottingham
>> Meteorite
>>> Collection.
>>>
>>>
>>> Kind regards from Poland,
>>>
>>> Jakub Radwan
>>> Polish Meteoritical Society
>>>
>>> ______________________________________________
>>> Meteorite-list mailing list
>>> Meteorite-list at meteoritecentral.com
>>>
>>
> http://six.pairlist.net/mailman/listinfo/meteorite-list
>>>
>>>
>>>
>>> ______________________________________________
>>> Meteorite-list mailing list
>>> Meteorite-list at meteoritecentral.com
>>>
>>
> http://six.pairlist.net/mailman/listinfo/meteorite-list
>> ______________________________________________
>> Meteorite-list mailing list
>> Meteorite-list at meteoritecentral.com
>>
> http://six.pairlist.net/mailman/listinfo/meteorite-list
>>
>> ______________________________________________
>> Meteorite-list mailing list
>> Meteorite-list at meteoritecentral.com
>>
> http://six.pairlist.net/mailman/listinfo/meteorite-list
>>
>
> _________________________________________________________________________
> ___________Ready for the edge of your seat?
> Check out tonight's top picks on Yahoo! TV.
> http://tv.yahoo.com/
> ______________________________________________
> Meteorite-list mailing list
> Meteorite-list at meteoritecentral.com
> http://six.pairlist.net/mailman/listinfo/meteorite-list
Received on Sun 24 Jun 2007 04:42:43 AM PDT