[meteorite-list] Does this rectify negative feedback?

From: Rob Wesel <nakhladog_at_meteoritecentral.com>
Date: Tue Apr 5 01:26:45 2005
Message-ID: <007e01c539a0$0da8bd00$46d5a943_at_robewcufk0z2s3>

Norbert

Negative feedback and all, he looks far worse than you.

Shabbaly yours,


Rob Wesel
http://www.nakhladogmeteorites.com
------------------
We are the music makers...
and we are the dreamers of the dreams.
Willy Wonka, 1971



----- Original Message -----
From: "ROCKS ON FIRE" <meteorites_at_optushome.com.au>
To: <meteorite-list_at_meteoritecentral.com>
Sent: Monday, April 04, 2005 8:16 PM
Subject: [meteorite-list] Does this rectify negative feedback?


> Hello, Folks,
>
> may I ask your opinion:
>
> I listed 2 items (Haig irons) on ebay and forgot to take out Posts to
> Worldwide, leaving only Posts to Australia, but mentioned in the
> describtion Sorry, Australia only!
>
> One wellknown meteorite collector/dealer from Chicago accquired both with
> Buy it now option and paid straight way for them via PayPal.
>
> Now I realised the mistake, as I do not have an export permit for this
> meteorite and wrote this gentleman an apologetic letter and refunded the
> money straight away.
>
> It hit me a bit hard when I got his reply (strange wordings, read below,
> if you want) and saw that he had given me 2 negative feedbacks for that.
>
> I always thought we are some sort of a family and would try to sort things
> out - I have tried!
>
> I would very much appreciate your honest opinion in this matter, as this
> is the very first negative feedback on our proud 1000+ positive record.
> ( If you are bored you can go throught the correspondense following.)
>
> Thanks for your advise and
>
>
> Best regards from DOWN-UNDER,
>
>
> Norbert & Heike Kammel
> ROCKS ON FIRE
> IMCA #3420
> www.rocksonfire.com <%3Fhttp://www.rocksonfire.com%3F>
>
>
>
> Dear Steve,
>
> I am very sorry that you are taking this mishap so hard.
> I was always under the impression that you are a gentleman and would
> understand that we all are only human and can make mistakes.
>
> This was a honest listing mistake and my describtion also clearly stated
> "Sorry, Australia only!" I do understand that this is not much comfort
> for you, and I can only offer you my humble apologies, and I am sorry to
> loosing you as a good customer. But I am also sorry to having you
> mistakenly categorised as collector-buddy and friend.
> If you take a deep breeze and put yourself into my position, Would you
> take the risk for some $ 30 bucks to having the Fed's snooping through
> every corner of your property, getting dragged to court and being punished
> with a severe penalty? You don't seem to be so stupid, so I assume you
> will take my point.
>
> Yes, Steve, you paid straight away for these pieces via PayPal, which you
> always do and what I always appreciated. And I refunded you the money via
> PayPal straight away and asked you, if I can do anything for you, as I
> reckoned I would owe you one. I guess this straighten this out.
>
> I still have to obey to the law here in Australia, and if you are
> suggesting that the meteorite community in America bluntly can ignore the
> law over there, I believe you are very much mistaken. I am also sure that
> most Americans uphold the law.
> I still believe that we can solve this little dispute between us. But if
> you prefer to put it onto the billboard, to the list or where ever, I
> can't stop you, feel free!
>
> At last: I will not take your expression of "your phony selling
> technikes". For this you will give me an explanation and take it back.
> If you want to do anything with eBay, that's fine with me, go ahead!
>
> I apologised to you for having made a honest mistake and thought you would
> take it as a gentleman.
> But if you reckon that you are the only unfailable man in the world and
> that the law is only there when it suits you, when you cannot see a
> genuine mistake, Sorry, Mate, you then certainly lost me!
>
>
> Best regards from DOWN-UNDER,
>
> Norbert & Heike Kammel
> ROCKS ON FIRE
> IMCA #3420
> www.rocksonfire.com <%3Fhttp://www.rocksonfire.com%3F>
>
>
>
>
>
>
> Steve Arnold, Chicago!!! wrote:
>
>>I am really pissed off at you for this.I legally paid for those 2 items.It
>>was on ebay and that is legal purchaing.It does not matter where in this
>>god forsaken world it is.And I REALLY DO NOT CARE FOR YOUR STUPID EXPORT
>>LAW.We don't have that over in the greatest country in the world.I paid
>>for those pieces legally and I should get them.I am going to file a
>>grievance to ebay on your phony selling techniques.You do not see any
>>other countrys with this stupid export laws.HOW STUPID CAN A COUNTRY
>>BE???.Meteorites run thru the usa like water in a siv.I am sorry to do
>>this norbert.But what you are doing is totally ILLEGAL by any means.You
>>have lost me as a customer.I have never been treated so shabbaly as what
>>you have done to me.And I am going to alert the meteorite community as to
>>what you have done to me.I THOUGHT WE COULD WHEEL AND DEAL ON EBAY LIKE
>>GENTLEMAN?Oh well,I guess not.I will get those piecess!!!!!!!!!!!!!!!!!!!
>>
>>
>> steve arnold, usa,where meteorites flow
>>freely!!
>>--- ROCKS ON FIRE <meteorites_at_optushome.com.au> wrote:
>>
>>
>>---------------------------------
>> Hi, Steve,
>>
>>I am terribly sorry to disappointing you, Mate.
>>
>>Unfortunately I did a mistake in not changing on the ebay form Postto:
>>Worldwide to Australia only. I only stated in the describtion ' Sorry,
>>Australia only!'
>>Haig is a meteorite I do not have permission to export it, and Iwould get
>>into serious trouble as this would be a documented breach ofthe Movable
>>Cultural Heritage Act.
>>
>>As much as I would like to send you this little pieces- I can't, and Iam
>>really sorry, Steve! :'(
>>So I am going to paypal you the money back to you, - and please forgiveme
>>my stupidity!
>>Also please let me know is I can do anything for you,- I owe youone!
>>
>>Hope we still stay friends! :-[
>>
>
>
>>
>>Best regards from DOWN-UNDER,
>>
>>Norbert & Heike Kammel
>> ROCKS ON FIRE
>> IMCA #3420
>>www.rocksonfire.com
>>
>>
>>
>>
>>
>>
>>
>
>
>
>
>
>
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Received on Tue 05 Apr 2005 01:26:43 AM PDT