[meteorite-list] Buyers BEWARE!!!! *** update ***
From: MexicoDoug <mexicodoug_at_meteoritecentral.com>
Date: Tue, 28 Jun 2011 21:35:18 -0400 Message-ID: <8CE0413EB08FF35-2638-24B7A_at_webmail-d128.sysops.aol.com> I was eager to see your reply, Dan. I also corresponded with your seller today. He is really a conscientious guy with excellent feedback and and incredibly helpful attitude. *He readily volunteered earlier to me that it was "100% his fault" and told me he would do *anything* to make you happy, and that he believes you without questioning your integrity in the slightest and was pleased to know the truth. Too bad all eBayers weren't so inclined. *He also said that the person who sold them to him actually made the cases, not him, and told him those weights and that he had no way of checking and he never even opened a case. *He also said that some of his auctions which still had the incorrect weight vs. the others that never had a weight in the listing had nothing to do with him "still cheating" as you construed on the list. Rather, the auctions that were still running hadn't been changed and the ones that never had the weights were the buy-it-nows, according to him it was just the way he had listed them. I didn't check this but it sounds plausible.. *So, apparently, there was an honest mistake that was corrected in the most professional manner by a simple communication. Yet you dragged this guy across the coals in front of 1000 of his potential customers without checking better and then you shot me as the messenger for suggesting to communicate more with him before cryiong wolf. You even violated eBay policy by linking his name to his username in public, though a nitpick, I am sure it would genuinely hurt the seller if he knew it - but he's not a list member so had no way to know or respond. All the while your seller is apparently holding his head down embarrassed and trying to make things right. This is the problem with a one sided story and honestly it seems irresponsible to me on your part. Do you agree? Good luck in your future dealings, and I hope no one does to you what you did to him. The kicker is, the guy feels so bad about it that all he can say is that he understands your frustration and hopes you cut him a break. Doug -----Original Message----- From: Dan Furlan <danfurlan at gmail.com> To: met-list <meteorite-list at meteoritecentral.com> Sent: Tue, Jun 28, 2011 8:50 pm Subject: Re: [meteorite-list] Buyers BEWARE!!!! *** update *** Hello all, I have good news. The seller has promised to revise all his listings. He is also offering to replace all the mounts that i broke open for free. Furthermore, he is re-negotiating a new price with me for these mounts since i purchased a few of them now that we have an actual weight and hopefully we can agree on a fair price and i will get to keep them. If we cannot agree on a new price he has agreed to pay for the return shipping and give me a full refund. So just incase anybody has purchased these mounts from him, they are actually 7mg - 10mg and he never checked them and he appologizes for the mistake and is willing to refund anybody who purchased these thinking they were 24mg just send him an email. So hopefully everything works out with this guy and I am happy to find out that his mistake was not intentional and he is doing everything to resolve this issue including revising his listings to either take out the weight completely and just sell them as micro mounts or state the weight of 7mg - 10mg the choice is up to him and i am satisfied with either way he chooses to proceed. Daniel Furlan collector and dealer ______________________________________________ Visit the Archives at http://www.meteoritecentral.com/mailing-list-archives.html Meteorite-list mailing list Meteorite-list at meteoritecentral.com http://six.pairlist.net/mailman/listinfo/meteorite-list Received on Tue 28 Jun 2011 09:35:18 PM PDT |
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