[meteorite-list] My Ebay suspension

From: Greg Catterton <star_wars_collector_at_meteoritecentral.com>
Date: Thu, 9 Jul 2009 18:46:19 -0700 (PDT)
Message-ID: <370255.86571.qm_at_web46411.mail.sp1.yahoo.com>

Wow, that sucks man. Ebay really is such a joke anymore.
They do nothing about people who sell fake meteorites unless you really give them hell, yet they do things like this.

I was listing links to my website (before I even had it set up with prices and such) and Ebay pulled something like 25 of my listings about a year ago. It seems someone was reporting my listings for violating ebay policy about links... I then relisted them and included links to the Meteorite database, those were pulled becouse you could supposedly link from that to places that had meteorites for sale - that were not even mine!

I have been trying to get a power seller status to reduce the costs of fees, but for someone like me that really does not sell much, its pretty hard to do - I loose something like 15-20% of my sales to fees...

I wish Erics meteorite auction site would have taken off, or someone would come up with a viable ebay alternative that would do well.

anyway, I hope you are able to get whatever it was worked out. It sucks ebay will suspend you but not provide better information as to the reason.

Greg C.

--- On Thu, 7/9/09, dean bessey <deanbessey at yahoo.com> wrote:

> From: dean bessey <deanbessey at yahoo.com>
> Subject: [meteorite-list] My Ebay suspension
> To: Meteorite-list at meteoritecentral.com
> Date: Thursday, July 9, 2009, 9:29 PM
>
> As if you didnt need another reason to try and diversify
> your business away from ebay here is what happened to me
> this morning. I am not making any part of this up or in any
> way dramatizing what happened. Neither Stephen King nor the
> guys on CSI could make this up.
> I wake up to numerous emails from ebay this morning from
> ebay cancelling my auctions and two emails saying that my
> account was suspended.
> Many auctions were canceled because they were
> "Significantly misrepresented". After 3 hours of chatting
> with people I finally get through to the "trust and safety"
> people after a recommendation from ebay australia.
> I was told that somebody (who??? - she had no way of
> knowing who) decided that my? auctions were
> misrepresented. She couldent tell me what was misrepresented
> just that they look at the description, picture and content
> when deciding was what misrepresented but she had no way of
> knowing exactly what.
> So I try and reason with her. "If you cant tell me what it
> is about my auctions that was misrepresented how can I not
> repeat the problem in the future?
> Sit down before you read her response.
> She said that if ebay told everybody what they look for
> when they decide that auctions are misrepresented then
> people would do things to get around their security checks
> in future auctions so it would be a security violation to
> tell me what it was about my auctions that was being
> misrepresented and therfore canceled (And leading to my
> suspension.) She then said that my suspension was for 7 days
> so even if she did tell me it wouldent make any difference
> because you cant list on ebay for 7 days again anyway.
> Reasoning is getting harder. "OK, for my information. in
> seven days time when I get back on ebay again can you tell
> me what about my auctions was misrepresented so that I can
> fix them and not violate your policy in the future so I dont
> get kicked off again?".
> Sorry, telling you what the problem is would be a security
> violation and if people who what they looked for would do
> things to circumvent their rules in the future".
> This is going nowhere. I wish that I had a copy of that
> phone conversation. It would have looked good on youtube.
> In addition, the emails that ended the auctions said this:
> ----------------------------------------------------
> eBay has restricted your ability to list new items as a
> result of a policy violation. We'd be happy to lift this
> restriction once you've completed a brief tutorial about
> this policy. The next time you sign in to your eBay account,
> click on ?Sell? and ?Sell Your Item.? You?ll then be asked
> to take the tutorial. Once you've completed it, you can
> begin selling again immediately.
> __________________________________________
> Unfortunately, doing so is not possible so I cant even sign
> on. Even their emails dont make sense.
> So with a bit of luck, sometime in the next 7 days they
> will tell me what was wrong with my auctions so that I can
> fix it and not violate their policy - although maybe they
> will not because doing so might enable me to fix the problem
> out and circumvent their rules in the future.
> I plan to spend the next 7 days getting some shopping cart
> websites built and trying out other sites to sell stuff.
> Anybody got any ideas where else to list stuff? Anybody know
> somebody with ebay who will talk to me?
> Apparantly it was my pearl auctions that was somehow
> misrepresented but its not possible to find out why. It
> sgoing to be a pain relisting 1700 auctions. It probably
> wont get done - especially if I can figure out how to build
> a nice shopping cart website
> Cheers
> DEAN
> On a completely different note I need to come up with
> around $2000 in my paypal account in the next week so I am
> particularly into dealing from my website right now
> WWW.METEORITESHOP.COM so if you see anything let me know.
> Also, you people out there who owe me money, now is a good
> time to pay up.
>
>
> ? ? ?
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Received on Thu 09 Jul 2009 09:46:19 PM PDT