[meteorite-list] A friendly warning...

From: Martin Altmann <altmann_at_meteoritecentral.com>
Date: Sat, 23 Jun 2007 19:40:01 +0200
Message-ID: <013501c7b5bd$8b7d2770$e46dfea9_at_name86d88d87e2>

>Its well know ordinary packs go
>for the 70% lost.

Then the problem has to be located in Italy,
I had only 2 losses in 7 years from USA.

-----Urspr?ngliche Nachricht-----
Von: meteorite-list-bounces at meteoritecentral.com
[mailto:meteorite-list-bounces at meteoritecentral.com] Im Auftrag von M come
Meteorite Meteorites
Gesendet: Samstag, 23. Juni 2007 19:03
An: michael cottingham; 'Jakub Radwan'; Meteorite-list at meteoritecentral.com
Betreff: Re: [meteorite-list] A friendly warning...

It is many strange speack of high shipping cost when I buy
many minerals from USA - some its over 4 kg. - and I pay for
all $55 for a unique ship and registered, or a normaly
registered mail of at 200 grams I pay at $10 via USPS...for
not speack of express courier type FedEx or UPS, this last I
pay at $40 for big packs. Its well know ordinary packs go
for the 70% lost.

Matteo


----- Original Message -----
Da : "michael cottingham" <mikewren at gilanet.com>
A : "'Jakub Radwan'" <jakub at meteorites.pl>,
<Meteorite-list at meteoritecentral.com>
Oggetto : Re: [meteorite-list] A friendly warning...
Data : Sat, 23 Jun 2007 10:56:32 -0600

> Jakub,
>
> When is the last time you emailed me? 5 or 6 months ago?
> Because this is the 1st time, since our transaction that I
> have heard anything about this one.
>
> Back then I answered your emails. Back then I told you I
> had shipped it and back then I communicated with you just
> fine.
>
> NO. I don't answer every email on the same subject,
> especially when overseas shipping can take time ... a long
> time. I have had this problem before, and I believe
> everyone finally did receive their item. Maybe, a year
> later, but that was not MY FAULT!
>
> True Story: I sent out several thousands of dollars worth
> of the Rare Fall, Weston... I sent it out Global Priority
> Mail. It never showed up. I was surprised because I had
> never lost a Global Priority before. I sent a
> replacement.. Registered Mail, Thousands of dollars more
> of Weston. IT NEVER Showed up. This was to Germany. The
> buyer thought I was a thief. I thought the buyer a thief.
> I began to slowly refund the money... I was pissed because
> I thought I was scammed. About a year or more later, one
> of the packages was found in the basement of the next door
> neighbor. They found this package while cleaning their
> basement. My buyer was not home when the package came, so
> the postman gave it to the neighbor... and she finally
> gave it to my client a year later! The second package is
> still missing in Germany.
>
> In the 10 years I have been doing this... I have sent over
> 20,000 packages. I have over 9,000 (NINE THOUSAND)
> Positive feedbacks on Ebay, and that is just my ebay
> business. I have sold thousands of meteorites to hundreds
> of happy customers. I have refunded every purchase that
> was lost in the mail or if the person was dissatisfied.
>
> Also, there is NO WAY to track your shipment outside the
> USA. At that time I do not believe that service was
> available on the way I sent it.
>
> ALSO, when you elect to play the "Customs Game", that is,
> no or little value decalred on the item and you want to
> insure it for the full amount, remember I told you I don't
> do that. It is illegal. I did recommend that you insure
> it, but that amount would be declared on the customs
> invoice and you would have to pay your customs fee. If the
> buyer elects to have NO VALUE placed on the item, as to
> avoid custom fees, then they forfeit all rights to a
> refund.
>
>
> I have had maybe 25 lost packages, (In 10 years) and I
> believe I have refunded or replaced the items in all of
> these cases, unless there was some other agreement.
>
> In my experience, Italy is the worst place to send
> anything to... Eastern Europe is second and Germany has
> sometimes the worst delays.. (Due to Customs). This
> statement is not intended to be slander or to be mean, but
> some countries have a terrible postal system, with thieves
> , delays, and other problems...
>
> I am in the business to sell meteorites... not play games.
> CUSTOMER> POSTAL SERVICE>SELLER. The party in the middle
> is sometimes to blame!
>
>
> Best Wishes
>
> Michael Cottingham
>
>
>
>
>
> -----Original Message-----
> From: meteorite-list-bounces at meteoritecentral.com
> [mailto:meteorite-list-bounces at meteoritecentral.com] On
> Behalf Of Jakub Radwan
> Sent: Saturday, June 23, 2007 6:35 AM
> To: Meteorite-list at meteoritecentral.com
> Subject: [meteorite-list] A friendly warning...
>
> Dear Listees,
>
> As I have tried all other ways to work things out, I
> believe it is high time I sent a friendly warning.
>
> Almost 7 months ago, I purchased a specimen of Campo Del
> Cielo from Michael Cottingham. As a Christmas bonus
> Michael offered a 50% discount and agreed to cover
> freight charges. What was my surprise when it turned out
> that the package had been sent via USPS's Global Economy
> Parcel service (the worst ground shipping option out
> there with estimated delivery time of 4-6 weeks).
> Needless to say the parcel has never made it, but that is
> not why I am making this public. The real reason is
> Michael's lack of respect for his customers.
>
> Not only has he failed to provide me with a shipping
> confirmation as a proof that the package has actually
> been sent (with all due respect, why should I trust him?)
> , he is also not even so kind as to reply to my e-mails.
> Of course, I am aware there is no way to get my money
> back. I just want to warn you. Please think twice before
> you order anything from the Michael Cottingham Meteorite
> Collection.
>
>
> Kind regards from Poland,
>
> Jakub Radwan
> Polish Meteoritical Society
>
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Received on Sat 23 Jun 2007 01:40:01 PM PDT