[meteorite-list] Dealer Refunds
From: Tom aka James Knudson <knudson911_at_meteoritecentral.com>
Date: Thu Apr 22 10:22:44 2004 Message-ID: <013001c33db9$7fbf6680$c3c843d8_at_malcolm> This is a multi-part message in MIME format. ------=_NextPart_000_012D_01C33D7E.D19B5EE0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Hello All, Gregory wrote; "One thing I have found to be true -- if you have a fairly large number = of people in the "pool" - I.e. theaters full of 600 people (or = hundreds of meteorite collectors ;-) - 98.8% will not complain about = anything. Some of them may well think the theatre's too hot or too = cold...whatever....but they shrug it off and deal with it. But the 1.2% = who do complain about something, do so virtually every time." This statement is so true! It goes so much further than his example! = The United States is ran by the 1.2 % of the people that can't mind = their own business! i.e. Prayers taken out of public schools. One of = the 1.2 % had to have something to complain about and took the rights = of every other US citizens away from them. The 1.2 % of the people are = freaks! The other 98.8% are normal and can deal with today's problems, = and do not have to protest every thing they do not like! =20 Thanks, Tom The proudest member of the IMCA 6168 ----- Original Message -----=20 From: Sharkkb8_at_aol.com=20 To: mafer_at_imagineopals.com ; branchw@bellsouth.net=20 Cc: meteorite-list_at_meteoritecentral.com=20 Sent: Saturday, June 28, 2003 1:36 PM Subject: Re: [meteorite-list] Dealer Refunds mafer_at_imagineopals.com writes: There will always be the buyer who feels cheated no matter what you do. Exactly. In my spare time ;-) I manage an Arts complex with three = stage theaters, so with crowds of 600+ in the theaters 8 times a week, = the law of averages forces me to deal with screaming nutcases all the = time. One thing I have found to be true -- if you have a fairly large = number of people in the "pool" - i.e. theaters full of 600 people (or = hundreds of meteorite collectors ;-) - 98.8% will not complain about = anything. Some of them may well think the theatre's too hot or too = cold...whatever....but they shrug it off and deal with it. But the 1.2% = who do complain about something, do so virtually every time. If they = can't find anything to complain about, they'll make something up. I = spent some time working with the Dodgers years ago, and people would = look at you with a straight face and demand that you refund their = tickets after the game, if the opposing team won. While it goes without = saying that many complaints are perfectly valid, I think the lion's = share of the time, especially these days, they reveal more about the = "complainer" than the specific situation at hand. (would certainly seem = to be the case with Steve's dealer-customer) Gregory=20 ------=_NextPart_000_012D_01C33D7E.D19B5EE0 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META content=3D"text/html; charset=3Diso-8859-1" = http-equiv=3DContent-Type> <META content=3D"MSHTML 5.00.2314.1000" name=3DGENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=3D#00ffff> <DIV><FONT size=3D2>Hello All, Gregory wrote;</FONT></DIV> <DIV><FONT size=3D2>"One thing I have found to be true -- if you have a = fairly=20 large number of people in the "pool" - I.e. theaters = full of=20 600 people (or hundreds of meteorite collectors ;-) - = 98.8%=20 will not complain about anything. Some of them may well think the=20 theatre's too hot or too cold...whatever....but they shrug it off and = deal with=20 it. But the 1.2% who <U>do</U> complain about something, do so=20 <I>virtually every time</I>."</FONT></DIV> <DIV><FONT size=3D2></FONT> </DIV> <DIV><FONT size=3D2> This statement is so true! It goes so much = further than=20 his example! The United States is ran by the 1.2 % of = the people=20 that can't mind their own business! i.e. Prayers taken out of = public=20 schools. One of the 1.2 % had to have something to complain about = and took=20 the rights of every other US citizens away from them. The 1.2 % of = the=20 people are freaks! The other 98.8% are normal and can deal with today's=20 problems, and do not have to protest every thing they do not like! = </FONT></DIV> <DIV>Thanks, Tom<BR>The proudest member of the IMCA 6168</DIV> <BLOCKQUOTE=20 style=3D"BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: = 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 0px"> <DIV style=3D"FONT: 10pt arial">----- Original Message ----- </DIV> <DIV=20 style=3D"BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: = black"><B>From:</B>=20 <A href=3D"mailto:Sharkkb8_at_aol.com" = title=3DSharkkb8_at_aol.com>Sharkkb8@aol.com</A>=20 </DIV> <DIV style=3D"FONT: 10pt arial"><B>To:</B> <A=20 href=3D"mailto:mafer_at_imagineopals.com"=20 title=3Dmafer_at_imagineopals.com>mafer@imagineopals.com</A> ; <A=20 href=3D"mailto:branchw_at_bellsouth.net"=20 title=3Dbranchw_at_bellsouth.net>branchw@bellsouth.net</A> </DIV> <DIV style=3D"FONT: 10pt arial"><B>Cc:</B> <A=20 href=3D"mailto:meteorite-list_at_meteoritecentral.com"=20 = title=3Dmeteorite-list_at_meteoritecentral.com>meteorite-list@meteoritecentr= al.com</A>=20 </DIV> <DIV style=3D"FONT: 10pt arial"><B>Sent:</B> Saturday, June 28, 2003 = 1:36=20 PM</DIV> <DIV style=3D"FONT: 10pt arial"><B>Subject:</B> Re: [meteorite-list] = Dealer=20 Refunds</DIV> <DIV><BR></DIV><FONT face=3Darial,helvetica><FONT face=3DArial = lang=3D0 size=3D2=20 FAMILY=3D"SANSSERIF"><A=20 href=3D"mailto:mafer_at_imagineopals.com">mafer@imagineopals.com</A>=20 writes:<BR><BR> <BLOCKQUOTE=20 style=3D"BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; = MARGIN-RIGHT: 0px; PADDING-LEFT: 5px"=20 TYPE=3D"CITE">There will always be the<BR>buyer who feels cheated no = matter=20 what you do.</BLOCKQUOTE><BR><BR>Exactly. In my spare time ;-) = I manage=20 an Arts complex with three stage theaters, so with crowds of 600+ in = the=20 theaters 8 times a week, the law of averages forces me to deal with = screaming=20 nutcases all the time. One thing I have found to be true -- if = you have=20 a fairly large number of people in the "pool" - i.e. = theaters full of 600 people (or hundreds of meteorite collectors=20 ;-) - 98.8% will not complain about anything. = Some of=20 them may well think the theatre's too hot or too = cold...whatever....but they=20 shrug it off and deal with it. But the 1.2% who <U>do</U> = complain about=20 something, do so <I>virtually every time</I>. If they can't find = anything to complain about, they'll make something up. I spent = some time=20 working with the Dodgers years ago, and people would look at you with = a=20 straight face and demand that you refund their tickets after the game, = <I>if=20 the opposing team won</I>. While it goes without saying that = many=20 complaints are perfectly valid, I think the lion's share of the time,=20 especially these days, they reveal more about the "complainer" than = the=20 specific situation at hand. (would certainly seem to be the case with = Steve's=20 dealer-customer)<BR><BR> = Gregory</FONT>=20 </FONT></BLOCKQUOTE></BODY></HTML> ------=_NextPart_000_012D_01C33D7E.D19B5EE0-- Received on Sat 28 Jun 2003 05:08:58 PM PDT |
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