[meteorite-list] Got had and need help!

From: MuseumStore/NatureSource <musnat_at_meteoritecentral.com>
Date: Thu Apr 22 10:04:50 2004
Message-ID: <000901c200fb$d5041100$b68c70d1_at_JCD>

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Hi listees!

I have a problem and I'm hoping someone out there will be able to help =
me out. I recently purchased some material which was described as =
"Canyon Diablo Meteorites". Well, it turns out that I got a nice big =
baggie full of shale that came in a box with no return address. Grrrrr. =
 I've kicked myself about a dozen times for not checking out my source =
better. I feel like such a dope! Well, now this person refuses to let =
me send the material back for a refund, even though I have nicely =
explained why this material is not what I wanted and I am unhappy with =
it. =20

Since I purchased the material with a credit card, I have decided to =
dispute the charge with the credit card company on the grounds that the =
material was misrepresented and that the seller refuses to take the =
merchandise back for a refund. I am really hoping that this can be =
resolved. Either way, I guess I learned a good lesson.

The credit card company is asking for documentation explaining why the =
material sent is not the same as what was described. I have surfed =
around, but cannot find a good source for an article or explanation. I =
found a couple little things but nothing that really says what I need it =
to say in language that a non-collector (the claims person at Visa) =
would easily understand.

Does anyone know where I could find a source for this? Or would some =
kind soul jot me off a paragraph I could use, and quote the source? If =
anyone does provide me with anything, your name would only go to Visa, =
not to the other party or anyone in the meteorite community.

Grateful in advance,
Jeannie Devon
IMCA #9236
The Museum Store/The Nature Source
Anchorage, AK


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<DIV><FONT color=3D#000000 size=3D2>Hi listees!</FONT></DIV>
<DIV><FONT color=3D#000000 size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT color=3D#000000 size=3D2>I have a problem and I'm hoping =
someone out=20
there will be able to help me out.&nbsp; I recently purchased some =
material=20
which was described as &quot;Canyon Diablo Meteorites&quot;.&nbsp; Well, =
it=20
turns out that I got a nice big baggie full of shale that came in a box =
with no=20
return address.&nbsp; Grrrrr.&nbsp; I've kicked myself about a dozen =
times for=20
not checking out my source better.&nbsp; I feel like such a dope!&nbsp;=20
</FONT><FONT color=3D#000000 size=3D2>Well, now this person refuses to =
let me send=20
the material back for a refund, even though I have nicely explained why =
this=20
material is not what I wanted and I am unhappy with it.&nbsp; =
</FONT></DIV>
<DIV><FONT color=3D#000000 size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT color=3D#000000 size=3D2>Since I purchased the material with =
a credit=20
card, I have decided to dispute the charge with the credit card company =
on the=20
grounds that the material was misrepresented and that the seller refuses =
to take=20
the merchandise back for a refund.&nbsp; I am really hoping that this =
can be=20
resolved. Either way, I guess I learned a good lesson.</FONT></DIV>
<DIV><FONT color=3D#000000 size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT color=3D#000000 size=3D2>The credit card company is asking =
for=20
documentation explaining why the material sent is not the same as what =
was=20
described.&nbsp; I have surfed around, but cannot find a good source for =
an=20
article or explanation.&nbsp; I found a couple little things but nothing =
that=20
really says what I need it to say in language that a non-collector (the =
claims=20
person at Visa) would easily understand.</FONT></DIV>
<DIV><FONT color=3D#000000 size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT color=3D#000000 size=3D2>Does anyone know where I could find =
a source for=20
this?&nbsp; Or would some kind soul jot me off a paragraph I could use, =
and=20
quote the source?&nbsp; If anyone does provide me with anything, your =
name would=20
only go to Visa, not to the other party or anyone in the meteorite=20
community.</FONT></DIV>
<DIV><FONT color=3D#000000 size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT color=3D#000000 size=3D2>Grateful in advance,</FONT></DIV>
<DIV><FONT color=3D#000000 size=3D2>Jeannie Devon</FONT></DIV>
<DIV><FONT color=3D#000000 size=3D2>IMCA #9236</FONT></DIV>
<DIV><FONT color=3D#000000 size=3D2>The Museum Store/The Nature =
Source</FONT></DIV>
<DIV><FONT color=3D#000000 size=3D2>Anchorage, AK</FONT></DIV>
<DIV><FONT color=3D#000000 size=3D2></FONT>&nbsp;</DIV></BODY></HTML>

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Received on Tue 21 May 2002 03:15:12 PM PDT


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