[meteorite-list] eBay Hassles

From: Mark <mam602_at_meteoritecentral.com>
Date: Thu, 15 Feb 2007 19:37:31 -0700
Message-ID: <005601c75173$687ba110$800101df_at_dce05032006>

Steve,

Paypal probably sent Gary to Ebay as they may not have understood the
situation, either way if Gary knew about the bidders contact info sooner it
may have all been resolved sooner. If it were me I certainly would have
called the bidder the day his payment was late.

I am not a set it and forget it seller. I scrutnize any bidder I have and
often cancel bids from bidders with lots of negative feedback or bid
withdrawls. But I digress.

I have been here long enough to know you are an anti-ebay person and I
respect your points, which are valid and figured I give the pitch a try.

As for skype as I type this there are only 5,013,605 users onlin3e using
skype. During the day that number almost doubles. I have not found the hitch
yet in over a year of use.

Anyways it was nice exchanging points with you....stay safe.

Mark M.
Phoenix, AZ
----- Original Message -----
From: "Steve Schoner" <schoner at mybluelight.com>
To: <mam602 at cox.net>
Cc: <meteorite-list at meteoritecentral.com>
Sent: Thursday, February 15, 2007 9:11 AM
Subject: Re: [meteorite-list] eBay Hassles


Mark,

A company such as eBay (which I hate) has a right to make money. After
all that is as you say "capitalism."

However it strikes at least half of my brain as strange that an auction
house also has a bank. And that bank, PayPal such as Gary reported,
sends him back to eBay for the resolution of his complaint, then eBay
sends him back to Paypal.

All the while BOTH are one and the same company, and BOTH have charged
a fee for the service of dealing with his auction. (BTW: I don't
think that doctors own banks, but maybe hospitals, and the services of
each are quite different.)

The few non meteorite items, Civil War artillery shells and such, that
I have sold on eBay, then had funds deposited in PayPal it was an
auction related sale. I think that the person that buys the item in an
eBay auction is asked by PayPal that question when they transfer the
funds. eBay INC gets funds from both ends, but does not recognize
each other's hand (eBay=PayPal) in simple transaction?

Since eBay is also PayPal, they should give eBay sellers a break. And
more importantly, resolve a person's complaints.

That is just my opinion.

Steve Schoner
IMCA #4470

P.S. I don't know about SKYPE. But since it is owned by eBay, I will
be looking for the hitch. There always is when something appears to be
"free."

-- "Mark" <mam602 at cox.net> wrote:
Steve,
Ebay also owns Skype, the largest VOIP company going. Skype at any given
time has over 8 MILLION users either on the phone or on a chat conference.
My company uses Skype for international communication within our
company and
to interact with some of the biggest telecommunication/IP providers in the
industry and it is 100% FREE. In fact shortly after Ebay bought Skype they
opened up by allowing VOIP calls from any computer to ANY Land phone,
unlimited calling to anywhere in the US and Canada for free. Thanks to
ebays
purchase of Skype, you can also buy an account to allow VOIP calls from
any
computer, to any phone in the US and or Canada for only $29.95 a YEAR and
that is a year, not a month like Vonage.

The free calling started last April and went through the end of the
year and
I can tell you that I personally spent hours on the phone to all of my
relative during that time. I also use the Yearly service and have not paid
for a long distance call in almost a year.

Skype is also integrated into Ebay now and bidders can actually use it to
contact you if they have questions. We have used it for a few expensive
auctions and it was great. We had alot of calls and I think did better on
those auctions because of skype but have no real hard evidence, just
experience.

Paypal may have its flaws and if used with reckless abandon it can be
troublesome, follow the rules and do not keep too much money in paypals
possession and you are fine. I have used paypal since it began and I
personally have had absolutely no problems and have had to deal with some
disputes via paypal, not all went my way but all were handled fairly.
Paypal
is not the end all but it is still safer and cheaper than accepting credit
cards any other way.

So not everything ebay is about or does is part of the axis of evil.
Everything comes at a price, sometimes monetary sometimes in intangibles.

Gary's situation is not unique. And ebay does not take sides, they do
provide ways of dealing with bidders such as Gary's. Seven days after the
auction he can file a dispute for non-payment. If the bidder replies to
the
dispute, good or bad at that point the seller can void the sale and
instantly get all the fees back. Or the seller can wait to hear from a
bidder and then decide. Ebay allows sellers to receive the bidders contact
info as soon as the auction ends, Gary could have called the bidder the
day
the auction ended. On any auction over $300.00 we call the person the next
business day and ask if they have any questions, tell them about how the
item will be shipped and when. A few have found it intiimidating but the
rest thought it to be above average service, and guess what, ANY seller
can
do that and should if they think they are not going to get paid. If the
info
is bad, report it to ebay and if ebay finds the info bad they suspend the
bidder.

One has to take the time to protect themselves if they are going to
sell on
ebay. It would be a great world if the concept of ebay worked
perfectly, but
there is that part of our society that has to steal, lie and otherwise
f*ck
things up for everyone else. That is why when we got into selling
seriously
we went to a lawyer and said this is what we want to do, HOW DO WE protect
OURSELVES. That is the key Steve, too many people want everyone else to
look
out for them, protect them, and they want to blame everything and everyone
else for their lack of responsibility and lack of planning. I deal with it
everyday, my company is in collections, I hear a million reasons why
someone
lese is at fault for the debtor not being able to pay. Gee they got the
loan
and they spent the money but it is someone else's fault for why they
can not
pay.

Ebay is not going to hold anyone's hand and protect them, they simply
offer
the venue for the transactions to happen and if you rely on them to
keep you
totally safe you will never like ebay. No mall in the country is going to
guarantee that you will never have items shoplifted and ebay offers no
guarantee that your trades are safe. The mall provides security but you
are
ultimately responsible for your store. Same as on ebay and they tell you
that upfront and remind you on almost every page, they offer workshops and
help pages, what more do you need?

As for ebay making a profit in two places, give me a break, that is
capitalism at its best. I suppose it is underhanded for a doctor to have a
practice at an office and also at a hospital> that doctor would be
charging
for different services in two venues.

Ebay is not different than any other publicly held corporation, they
are out
to make a buck, just like the rest of us.

It is not a conspiracy, it is only common sense and business. Cover
your ass
at all times and you will be fine. Being on this list doesn't make me or
anyone else a genius, but 90% of the IQ's here are above average in my
estimation, Proud Tom included. That should make it easy to deal with the
less fortunately brained amongst us.

Personally I like ebay and paypal, and I think anyone here with cable
internet access really should look into skype, it is the next thing in
telecommunication.

Mark M.
Phoenix AZ

----- Original Message -----
From: "Steve Schoner" <schoner at mybluelight.com>
To: <meteorite-list at meteoritecentral.com>
Sent: Tuesday, February 13, 2007 5:07 PM
Subject: Re: [meteorite-list] eBay Hassles


> [meteorite-list] eBay Hassles
>
> Gary K. Foote
> Tue, 13 Feb 2007 12:10:48 -0800 wrote:
>
> "Recently I ran some meteorite auctions on eBay. A winning bidder
ignored
> invoices for 3 days past the payment deadline so I resold the item. Now
> this person keeps paying me, sometimes three times a day, despite my
> telling him over and over that he breached the contract and that the item
> is resold. I keep having to refund his $$$ every day. Anyone else ever
> have a problem like this?
>
> eBay says to talk to paypal. Paypal keeps saying to talk to eBay.
>
> Advice/experiences like this would be appreciated."
>
>
> The relationship between PayPal and eBay really bothers me. (I hate
> eBay you all know. Other than a couple of petrographic slides-- No
> meteorites from me sold there).
>
> eBay tells Gary to go to PayPal to settle the complaint, and PayPal
> says go to eBay. It is like the right hand does not know what the left
> is doing or vica versa.
>
> Now in light of that consider this:
>
> Does it not strike any as odd that you get a substantial eBay fee when
> you sell, and then you get another fee when the funds from eBay go into
> PayPal?
>
> Well, PayPal is owned by eBay. If so, this practice does not seem
> right. (Maybe the FTC should look into it.)
>
> Non auction items, not related to eBay, yes. eBay auction items sold
> and funds sent to PayPal (an eBay company)... NO!
>
> eBay gets funds going out, and they get funds going into their PayPal
> company. A double fee for one transaction! Now that is great business!
>
> Steve Schoner
> IMCA #4470
>
>
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>
Received on Thu 15 Feb 2007 09:37:31 PM PST