[meteorite-list] Re: a bad N.E. Meteoritical Services experience?

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From: LITIG8NSHARK_at_aol.com <LITIG8NSHARK_at_meteoritecentral.com>
Date: Thu Apr 22 09:52:24 2004
Message-ID: <193.c672dc0.2aa01268_at_aol.com>

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Good evening Folks,

I was very concerned today when a customer wrote that he hadn't received the
specimen I shipped 19 days ago to Germany via Airmail Letter Post.

>From the sounds of the shipping complaints coming from the list tonight I am
in part relieved and, in part, frustrated. September 11 may be part of the
problem. However, I have always experienced periodic problems with delivery
times, both in and out of country, with the US Postal Service. I can't
comment on the Canadian postal system.

I'm not sure what the answer is. Do we in the US go to a more expensive
service such as UPS or FedEx? I dislike the thought of my customers spending
so much for shipping. But, reality is, UPS and FedEx can be traced much more
reliably for shipments from the US to other countries than can the USPS. Sad,
but true. As I recall, the USPS has 60 or 90 days to tell you what happened
to a package mailed via Registered mail to another country that never
arrived. That just makes for unhappy customers.

Another dilemma which we all know about, and many attempt to avoid, are the
Custom laws of the different countries. It does no good for a customer to
request shipping via the USPS and then ask that a reduced value be declared
on the package. That frustrates the sender's ability to insure the package.
No insurance means that someone loses if the package doesn't arrive. I am
sure the "risk" is worth it until the unfortunate inevitable occurs. And, I
am certain that it happen more often than we hear about.

As both a buyer and a seller of meteorite specimens I would personally rather
pay the duty on a specimen when it arrives than to lose the specimen to the
postal system, or Customs, and likely be out the entire amount of money I
paid in the first place.

I solicit your thoughts and suggestions.

Have a great evening all.

Best Regards,

Paul

In a message dated 8/29/2002 7:36:42 PM Eastern Daylight Time,
tracyl_at_lib.state.hi.us writes:

> We have the same problem here in HI, but it's not restricted to
> meteorites. Anything that looks interesting has about a 1 in 5 chance of
> getting 'cockaroached' between here and there. For some reason, mail from
> Canada seems to have a particularly rough time getting here -- just ask
> Dean! Things get delayed up to 2 months, and I still haven't gotten a
> piece I was expecting from Eduardo back in May (no reflection on him, I'm
> sure.) To sum up, there DOES seem to be a backlog in the Post Office, and
> we should live in fear and loathing as to what might happen when the Yule
>

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<HTML>Good evening Folks,
 
 I was very concerned today when a customer wrote that he hadn't received the specimen I shipped 19 days ago to Germany via Airmail Letter Post.
 
 From the sounds of the shipping complaints coming from the list tonight I am in part relieved and, in part, frustrated. September 11 may be part of the problem. However, I have always experienced periodic problems with delivery times, both in and out of country, with the US Postal Service. I can't comment on the Canadian postal system.
 
 I'm not sure what the answer is. Do we in the US go to a more expensive service such as UPS or FedEx? I dislike the thought of my customers spending so much for shipping. But, reality is, UPS and FedEx can be traced much more reliably for shipments from the US to other countries than can the USPS. Sad, but true. As I recall, the USPS has 60 or 90 days to tell you what happened to a package mailed via Registered mail to another country that never arrived. That just makes for unhappy customers.
 
 Another dilemma which we all know about, and many attempt to avoid, are the Custom laws of the different countries. It does no good for a customer to request shipping via the USPS and then ask that a reduced value be declared on the package. That frustrates the sender's ability to insure the package. No insurance means that someone loses if the package doesn't arrive. I am sure the "risk" is worth it until the unfortunate inevitable occurs. And, I am certain that it happen more often than we hear about.
 
 As both a buyer and a seller of meteorite specimens I would personally rather pay the duty on a specimen when it arrives than to lose the specimen to the postal system, or Customs, and likely be out the entire amount of money I paid in the first place.  
 
 I solicit your thoughts and suggestions.
 
 Have a great evening all.
 
 Best Regards,
 
 Paul
 
 
 
 
 
 In a message dated 8/29/2002 7:36:42 PM Eastern Daylight Time, tracyl_at_lib.state.hi.us writes:
 
 
 <BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">We have the same problem here in HI, but it's not restricted to
 meteorites.  Anything that looks interesting has about a 1 in 5 chance of
 getting 'cockaroached' between here and there.  For some reason, mail from
 Canada seems to have a particularly rough time getting here -- just ask
 Dean!  Things get delayed up to 2 months, and I still haven't gotten a
 piece I was expecting from Eduardo back in May (no reflection on him, I'm
 sure.)  To sum up, there DOES seem to be a backlog in the Post Office, and
 we should live in fear and loathing as to what might happen when the Yule
 season rolls around.</BLOCKQUOTE>
 
 </HTML>

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Received on Thu 29 Aug 2002 08:12:24 PM PDT

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